隐私政策

Pinsheng Privacy Policy

introduction

PISEN Audio (hereinafter referred to as "App" or "Application") is an App product provided by Guangdong PISEN Technology Co., Ltd. (hereinafter referred to as "we" or "our company").

We attach great importance to user privacy. When you use our products and services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store and protect this information when using our services, as well as the ways we provide you with to access, update, control and protect this information.

This Privacy Policy is closely related to the services of our company that you use. Please read it carefully before using the APP, and use our products and services after confirming that you fully understand and agree. Once you start using our products or services, it means that you have fully understood and agreed to this policy.

Note that for the personal information collection and use rules of the corresponding product or service after you log in to your Pinsheng account, please check the privacy policy of that product or service. "Personal information" under this Privacy Policy refers to information and data that can identify a specific individual through the information itself or through association with other information. We will strictly abide by this privacy policy when handling and using this information.

Ultimately, we want to bring the best experience to our users. If you have any questions about the personal information handling practices described in this Privacy Policy, please contact us by visiting http://www.pisengrounp.com so that we can address your special needs. We'd love to hear your feedback.

1. What information we collect and how we use it

(1) Situations in which you must authorize us to collect and use your personal information

The purpose of collecting personal information is to provide you with products and/or services suitable for your Pinsheng account, and to ensure that we comply with applicable relevant laws, regulations and other normative documents. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with corresponding services or respond to your questions.

Pinsheng will only collect and use the personal information you provide for the purposes stated in this privacy policy. We may process your relevant personal information in specific ways for the purpose of providing the following service functions, including:

1. Provide basic account functions

(1) Register or log in

When registering, you need to provide us with your mobile phone number or email address as your Pinsheng account name. At the same time, you can also set a password for your Pinsheng account. Your account number and password will be encrypted and stored on the server. It is recommended that you keep your password information properly to prevent your Pinsheng account from being stolen by others.

After you successfully register a Pinsheng account, you can use your Pinsheng account to log in to Pinsheng's various system applications or services at any time. In order to enable all system applications or services on the same device that support Pinsheng account login to accurately access Pinsheng account services and determine the account login status of Pinsheng system applications or services, we need to obtain installed application list information.

When you log in to your Pinsheng account, the Pinsheng account turns on the automatic login function when you use Pinsheng system applications or services to provide you with a smooth service experience. These applications or services will collect your Pinsheng account information to provide you with Log in to the service.

To provide a convenient login experience, you can choose to automatically fill in your mobile phone number when registering or logging in. For this we need to obtain your SIM card IMSI, ICCID, device model, system version information, and network status. The above functions may require you to enable us to enable your network permissions and WIFI status permissions in your device to realize the collection and use of the information involved in these functions.

(2) Complete account information

When you use the various services provided by Pinsheng, you can obtain better services and experience by completing basic information such as avatar, nickname, gender, etc., and setting security questions. If you do not provide them, it will not affect Pinsheng. Basic functions of the account.

2. Functions necessary to ensure registration and login security

In order to improve the security of the system when you use our products and/or services, more accurately prevent phishing website fraud and protect account security, we will also verify your identity through SMS, email, password, and security.

For risk control purposes, we will also collect your registration/login time, device-related information (such as device IMEI/OAID (on Android Q), device model, operating system version), device sensor information (such as mobile phone angular velocity , mobile phone acceleration), Bluetooth address, network information (such as Wi-Fi SSID, commonly used login IP address), for this we need to obtain your device information permissions and collect your device IMEI/OAID to ensure the security of your registration or login environment. Safety. In addition, we will also provide your mobile phone number to a third party (such as the mobile phone number risk level database, the operator's secondary number checking service) for verification to ensure the security of your account.

(2) Situations in which you can choose whether to authorize us to collect and use your personal information

In order to improve your experience of using Pinsheng account, our following additional features may collect and use your personal information. If you do not provide this personal information, you can still use your Pinsheng account, but you may not be able to use these additional features. These additional features include:

1. Family services

You can invite your family and friends to share Pinsheng's services, content and purchases through the family service function. For this purpose, we will collect your Pinsheng ID and the invitees' Pinsheng ID/mobile phone number.

2. Minors’ accounts

You can create an exclusive Pinsheng minor account for your minor children, and you need to authorize us to obtain your minor children’s account nickname and date of birth information; we will record the date of birth of your minor children. Correct the account status in a timely manner when your minor children reach the age of 18. In addition, you also need to provide us with the mobile phone number information you use to bind the minor's account (you have not registered a Pinsheng account) to achieve subsequent login, account security and verification operations.

(3) You are fully aware that we do not need to obtain your consent to collect and use personal information in the following situations:

1. Relevant to national security and national defense security;

2. Relevant to public safety, public health, and major public interests;

3. Relevant to criminal investigation, prosecution, trial and judgment execution;

4. To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;

5. The personal information collected is disclosed to the public by the personal information subject on his own initiative;

6. Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

7. Necessary to sign a contract according to your requirements;

8. Necessary to maintain the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures;

9. Necessary for legitimate news reporting;

10. When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing the results of academic research or description to the outside world, the personal information contained in the results will be de-identified.

(4) Situations in which we obtain your personal information from third parties

Where permitted by some laws, we may obtain your personal information from third parties. For example, you authorize a third-party account to bind a Pinsheng account and log in to use Pinsheng's services or authorize the import of your information on a third-party platform such as avatar and nickname; for the purpose of risk control, we will use the third party (such as mobile phone) for risk control purposes. Number risk level database, operator's secondary number checking service) to check the security of your mobile phone number to understand whether your current registration/login environment is safe; obtain your mobile phone number from the operator when you use the one-click login service ; When your family and friends invite you to use sharing-related services, enter your Pinsheng ID and mobile phone number. (5) Non-personal information

We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use specific services, such as login/exit records and interaction records when you use Pinsheng account services. , error record. The purpose of collecting this information is to improve the services we provide to you. The categories and amounts of information collected depend on how you use our products and/or services. We aggregate this information. Aggregated data is considered non-personal information for the purposes of this Privacy Policy. If we combine non-personal information with personal information, such information will be treated as personal information during the period of combination.

2. How we share, transfer and publicly disclose your personal information

(1) Sharing:

We do not sell any personal information to third parties.

We may sometimes share your personal information with third parties (defined below) to provide or improve our products or services, including to provide products or services in response to your requests. If you no longer wish to allow us to share this information, please contact us by visiting http://www.pisengrounp.com.

1. Related to national security and national defense security; sharing you actively choose

With your explicit consent or active choice, share information within the scope of your authorization with third parties designated by you.

2. Share information with our group

In order to conduct business smoothly and provide you with the full functionality of our products or services, we may share your personal information with other Pinsheng affiliated companies from time to time.

3. Share your personal information with third-party service providers

When you log in with a Pinsheng account on a third-party website/application, we will obtain your authorization. The specific authorization objects and authorization information types will be displayed on the authorization page. After your authorization and consent, we will transfer your authorization information ( depending on the nature of the third party’s services and products) to the third party. If you do not agree to the third party obtaining your personal information, please do not agree to authorize it.

Please note that we will use encryption and other means to ensure the security of your information, but your personal information in a third party shall be subject to the privacy policy of that third party. You are encouraged to read the third party’s privacy policy as carefully as you read this privacy policy. You can log in to http://www.pisengrounp.com at any time and click "Bind Authorization" to cancel the authorization for this third party.

Some of the services in this business are provided by third-party service providers. For this reason, we need to provide some of your personal information to the third-party service providers. [Click to view] We share your personal information with affiliates, partners and third parties. situation. If we share your personal information with these third parties, we will use encryption and other means to ensure the security of your information. For companies and organizations with which we share personal information, we will conduct a reasonable review of their data security environment and sign strict data processing agreements with them, requiring third parties to take adequate protective measures for your information and strictly abide by relevant laws and regulations. and regulatory requirements.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.

2. When it is necessary to transfer your personal information due to mergers, divisions, dissolutions, declarations of bankruptcy, acquisitions, etc., we will inform you of the name and contact information of the recipient. We will require the recipient to continue to fulfill its obligations as a personal information processor. If the receiving party changes the processing purposes and processing methods agreed in this privacy policy, it shall obtain your personal consent again in accordance with the regulations.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:

1. After obtaining your explicit consent;

2. Disclosure based on law: We may disclose your personal information to the above-mentioned regulatory authorities under the circumstances of laws, legal procedures, litigation or mandatory requirements from government authorities.

4. Retention policy

We retain personal information for as long as necessary for the purposes for which the information was collected as described in this Privacy Policy, or to comply with applicable relevant legal requirements. After the purpose of collection is completed, or after we confirm your deletion or cancellation request, or after we terminate the operation of the corresponding products or services, we will stop retaining it and delete or anonymize it. If it is for public interest, scientific, historical research or statistical purposes, we will continue to retain relevant data based on applicable law, even if further data processing is not related to the original purpose of collection.

5. Your rights

(1) Control settings

We recognize that everyone has different concerns about the protection of personal information and privacy. Therefore, we have provided some examples of the various ways in which Pinsheng Account provides you with choices to limit the collection, use, disclosure or processing of your personal information and to control your privacy settings:

▪ Log in to http://www.pisengrounp.com, or click [Settings-Pisengrounp Account] on the device to view and change four types of information: account security information, personal information, authorization binding, and device management;

▪ Submit a request in the [Privacy Center] to withdraw consent through [Settings-Pisengrounp Account-About Pisengrounp Account] or visit http://www.pisengrounp.com;

▪ Log in or out of your Pinsheng account.

If you have previously consented to our use of your personal information for the above purposes, you may change your decision at any time by contacting us at http://www.pisengrounp.com.

(2) Your rights to your personal information

According to the laws and regulations of the country or region that apply to you, you have the right to request access, copy, correction, and deletion of any personal information we hold about you (hereinafter referred to as a request). At the same time, in order to protect your right to withdraw your consent to the processing of personal information and cancel your account, we also provide you with corresponding operation settings on relevant pages.

If you have any questions about your relevant personal information rights, please contact us through the contact information in Article 9 of this Privacy Policy or by visiting http://www.pisengrounp.com.

For more detailed information related to the personal information in your Pinsheng account, you can access and change it through the Pinsheng official website or by logging in to your account through your device. For additional information, please contact us by visiting http://www.pisengrounp.com.

Most laws require that requests made by personal information subjects should comply with specific requirements. This privacy policy requires that your request should comply with the following circumstances:

Through our dedicated request channels, and to protect the security of your information, your request should be in writing (unless local law specifically recognizes oral requests);

Provide sufficient information so that we can verify your identity and ensure that the requester is the subject of the requested information or a legally authorized person.

Once we have sufficient information to confirm that we can process your request, we will respond to your request within the time required by applicable data protection laws. in particular:

Based on your request and applicable legal provisions, we can provide you with a record of the personal information we have collected and processed for free. If you make other requests for relevant information, We may charge you a reasonable fee based on relevant applicable laws and actual management costs.

If you believe that any information we hold about you is incorrect or incomplete, you can request that the personal information be corrected or completed for the purposes for which it is used.

Depending on the laws and regulations that apply to you, you may have the right to request that we delete your personal data. We will evaluate your deletion request and, if the corresponding requirements are met, we will take appropriate steps, including technical means, to process it. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security technologies. We will securely store your personal information and isolate it from any further processing. Until the backup can be purged or made anonymous.

We reserve the right to refuse to process frivolous/obsessively repetitive requests, requests that harm the privacy rights of others, requests that are extremely unrealistic, require disproportionate technical effort, requests that are not required to be granted under local law, information that has already been made public, and confidentiality. Information given under conditions. We may also refuse a request to delete data or to access data if we believe that aspects of it may prevent us from legitimately using the data for the anti-fraud and security purposes set out above.

(3) Obtain a copy of your personal information

You may obtain a copy of your personal information by contacting us at http://www.pisengrounp.com. After verifying your identity, we will send a copy of your personal information to your bound email address within 15 working days based on your request.

(4) Withdrawal of consent

You can withdraw your consent by submitting a request in the [Privacy Center] through [Settings - Pisen Account - About Pisen Account] or visit http://www.pisengrounp.com, including the collection, use and/or disclosure of information we have or control your personal information. For Pinsheng accounts, withdrawing consent is equivalent to canceling your Pinsheng account. You can also contact us for related operations by visiting http://www.pisengrounp.com based on the specific services you use. We will process your request within a reasonable time after you make the request, and will no longer collect, use and/or disclose your personal information in accordance with your request.

Please note that withdrawing your consent may have certain legal consequences. Depending on the scope of your authorization for us to process information, this may result in you not being able to enjoy Pinsheng's products or services. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

(5) Cancellation of services or accounts

If you need to cancel your Pisengrounp account, you can go to [Settings-Pisengrounp Account-Account Help Center] or visit http://www.pisengrounp.com, submit a cancellation application in the [Help Center], and follow the prompts. Logout process.

In order to protect your or others' legitimate rights and interests, we will determine whether to support your cancellation request based on your use of Pinsheng's products and services. Before canceling, please confirm that the services related to your Pinsheng account have been properly handled, otherwise we will not be able to immediately support your cancellation request. In order to ensure that it is the user himself who applies to cancel his account, we may collect and verify your personal identity information (such as the mobile phone number bound to the Pinsheng account) to verify your identity. We strictly abide by the laws and administrative regulations on the protection of personal information. The above information is only used for this account cancellation service.

Special reminder: Your act of canceling your Pinsheng account is irreversible. Once you cancel your Pinsheng account, you will not be able to use all Pinsheng products and services. We will delete or anonymize all your information about your Pinsheng account. It is recommended that you choose to log out carefully.

6. How do we protect the security of minors’ personal information?

We value and pay attention to the protection of minors’ personal information. We will not knowingly and without authorization collect personal information from minors, and if we find that we have collected personal information from minors without first obtaining verifiable parental or guardian consent, we will try to delete it as soon as possible. Related Information. However, please know and agree that in some specific scenarios and functions (such as creating a minor account), you need to authorize us to obtain some personal information of your minor children.

7. Third-party service description

Pinsheng's products or services may contain links to third-party websites, products and services. Pinsheng's products or services may also use or provide products or services from third parties, such as third-party applications listed in the Pinsheng App Store. All links containing third-party websites, products and services are provided for the convenience of users only. Please note that this third party may process your relevant information. It is recommended that you carefully read and fully understand its relevant personal information protection rules before using third-party services.

The following are the third-party SDKs used in this product. Please read them carefully and fully understand their related personal information protection rules.

1. U-Share SDK

SDK name: Ushare SDK (Ushare SDK)

Purpose of use: Support users to share APP content on mainstream applications

Operator: Umeng Tongxin (Beijing) Technology Co., Ltd.

Types of personal information collected: device information (IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM card IMSI/ICCID), location information, network information

2. U-Verify SDK

SDK name: Umeng Intelligent Certification SDK (U-Verify SDK)

Purpose of use: Provide users with convenient one-click login service using their mobile phone number

Operator: Umeng Tongxin (Beijing) Technology Co., Ltd.

Types of personal information collected: mobile phone number, device information (IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM card IMSI/ICCID), location information, network information

3. Amap Open Platform Map SDK (Combined Package)

SDK name: Amap Open Platform Map SDK (Combined Package)

Purpose of use: To achieve map display, positioning, search and other services

Operator: Amap Software Co., Ltd.

Personal information collected: longitude and latitude, device information [such as IP address, GNSS information, network type, WiFi status, WiFi parameters, WiFi list, SSID, BSSID, base station information, WiFi signal strength information sensor information (vector, acceleration, pressure, direction, geomagnetism), device signal strength information], device identification information (IDFA, OAID), current application information (application name, application version number), device parameters and system information (device brand and model, operating system, operator information, screen resolution)

8. How to update this privacy policy

We will review the privacy policy regularly and may update this privacy policy based on changes in business and technology, in accordance with applicable laws, and in accordance with good practices. If we make major changes to this Privacy Policy, we will notify you through reasonable means such as pop-ups in the system, so that you can understand the information we collect and how we use it. Such Privacy Policy will apply from the stated effective date. We recommend that you periodically review this page for the latest information on our personal information handling practices. Your continued use of your Pinsheng account and login to Pinsheng related system applications or services will be deemed to be acceptance of the updated privacy policy. When we collect more personal information from you or we use or disclose your personal information for new purposes, we will obtain your consent again in accordance with applicable legal requirements.

9. Contact us

We have established a dedicated department for personal information protection. If you have any comments or questions about this privacy policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us by visiting http://www.pisengrounp.com Us, and refer to the "Privacy Policy". Normally, we will respond within fifteen working days. When we receive your rights requests, inquiries, etc. regarding your personal information, we have a professional team to solve the problems. If your question involves a significant matter, we may ask you to provide more information.

If you are not satisfied with the response you receive, you can refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide information on relevant complaint channels that may be applicable based on your actual situation.